Privacy Policy

Last updated: 6/3/2026

1. Information We Collect

We collect information to provide and improve our services. This includes:

  • **Personal Information:** Name, email address, phone number, and billing information (processed via Razorpay).
  • **Usage Data:** Logic of how you access and use the Service, device information, and IP address.
  • **User Content:** Roleplay recordings, transcripts, and interaction data generated during your use of the AI service.

2. How We Use Your Information

  • To provide, maintain, and improve our Service.
  • To process payments and manage your subscription.
  • To generate personalized AI feedback and analytics (as detailed in our Terms).
  • To communicate with you about updates, security alerts, and support messages.
  • To comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • **Service Providers:** We use trusted third-party service providers to help us operate our Service, such as Razorpay for payments and cloud infrastructure providers (e.g., Azure/AWS/Google Cloud) for hosting and AI processing. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect it.
  • **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • **Business Transfers:** If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

4. Data Retention and Security

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • **Access:** The right to access and receive a copy of your personal data.
  • **Rectification:** The right to correct inaccurate data.
  • **Deletion:** The right to request the deletion of your personal data ("Right to be Forgotten"), subject to legal retention obligations.
  • **Portability:** The right to receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at support@saleplay.co.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Children's Privacy

Our Service is not intended for use by children under the age of 18 ("Child" or "Children"). We do not knowingly collect personally identifiable information from Children. If you become aware that a Child has provided us with Personal Data, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@saleplay.co.